AI Transparency

1. Where AI is used

AI helps in a few specific places in Cevor:

• Menu translation — turning the restaurant's menu into the languages the restaurant wants to offer.
• Culinary explanations — short, plain descriptions of dishes, ingredients and preparations so guests understand what they are about to order.
• Menu structuring — recognising sections, dishes, prices and grouping them consistently across languages.
• Language understanding — matching a guest's language and reading style to present information clearly.
• Content generation assistance — drafting short pieces of text that the restaurant can adjust or approve.

2. Where AI is not used

AI is a tool, not a decision-maker. Cevor's AI does not:

• Detect allergies. This feature is not part of Cevor.
• Make medical or nutritional claims.
• Set your prices, define your menu strategy or take business decisions for the restaurant.
• Access unrelated restaurant systems such as POS, accounting tools or supplier accounts.
• Use your menu or your data to train foundation AI models.

3. AI can make mistakes

AI is fast and consistent, but not infallible. Translations may not always be perfect. A short explanation of a dish may miss a nuance a chef would add. A section may occasionally be misread from a photograph or PDF.

Because of this, everything AI produces in Cevor should be treated as a draft. It is meant to be reviewed. When a translation or explanation looks off, tell the restaurant or write to us.

4. Restaurants remain the authoritative source

The restaurant remains the authoritative source for its own menu. Dish names, ingredients, prices, availability and any regulatory information belong to and are decided by the restaurant. Cevor presents that information in a more inviting way; it does not replace it.

Where the restaurant approves AI-assisted content (a translation, a description), that approval is what makes it part of the menu experience shown to guests.

5. Guests should verify important information

Explanations shown in Cevor are informational only. For anything that matters to a guest — dietary needs, ingredients, prices, availability, or specific dishes — guests should verify directly with the restaurant before ordering. Cevor helps understand a menu; the restaurant confirms it.

6. Data used by AI

AI in Cevor only sees what is needed to do its job:

• The menu content shared by the restaurant (dish names, descriptions, sections, prices).
• The photos of dishes the restaurant provides or approves.
• Basic restaurant context (name, city, cuisine, languages served) so translations and explanations fit the venue.

AI providers we use are contractually required not to train on customer content and to delete data after processing.

7. Human review stays in charge

Cevor is designed so a human can always review, adjust or replace AI-assisted output. Restaurants decide what goes into their enhanced menu; guests decide what they order.

8. Continuous improvement

When a translation is corrected, an explanation is refined or a description is tweaked, that feedback helps us improve the product for everyone. We learn from patterns, not from identifiable content; one restaurant's menu is never shown to another.

9. GDPR & privacy

Cevor is designed with GDPR principles in mind — purpose limitation, data minimisation, security by default and full user rights.

For the complete picture of how we handle personal data, see our Privacy Policy.

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See also