Terms of Service

1. What Cevor is

Cevor is an experience built around existing restaurant menus. Cevor does not replace a menu. It sits alongside the menu a restaurant already uses and adds real dish photos, translations, culinary explanations, help understanding the menu, and guest insights for the restaurant.

The words on the menu, the prices and the dishes remain the restaurant's. Cevor makes them easier to understand and more enjoyable to explore.

2. Restaurants remain responsible for their menu

Restaurants stay the authoritative source for their own menu content, prices, availability and any regulatory information they must display (allergens, origin, taxes, and similar). Cevor helps present that information; it does not replace the restaurant's obligation to keep it accurate and lawful.

Where Cevor produces content on top of a menu (for example a translation or a short explanation of a dish), the restaurant is expected to review it before it is shown to guests.

3. Guests remain responsible for their choices

Guests use Cevor to better understand a menu and to make their own choices. Information shown in the experience is informational only. For questions that matter — dietary needs, ingredients, prices or availability — guests should confirm with the restaurant before ordering.

4. Acceptable use

You agree to use Cevor lawfully and only for your own restaurant, or on behalf of a restaurant that has authorised you. The following is not permitted:

• Sharing menus, photos or other content that you do not have the right to use.
• Attempting to reverse engineer, scrape, overload or disrupt the service.
• Using Cevor to publish illegal, misleading, harmful or infringing content.
• Bypassing security controls, rate limits or access restrictions.
• Reselling or sublicensing access to Cevor without a written agreement.

5. Ownership of menus, photos and content

Restaurants keep full ownership of their menus, photos and any content they share with Cevor. Uploaded images remain subject to the ownership rights of whoever holds them (the restaurant, its photographer, or a licensor).

You grant Cevor a limited, non-exclusive licence to host, process, translate and display that content solely to prepare and run the Cevor experience for your restaurant.

You confirm that you have the necessary rights on everything you share with Cevor, including any third-party assets such as photos, dish descriptions or branding.

6. Intellectual property

The Cevor name, brand, design, software, models, prompts, processing pipelines and documentation belong to Cevor or its licensors and are protected by intellectual property law.

Nothing in these terms transfers Cevor's intellectual property to you. You receive a limited right to use the service for the duration of your collaboration with us.

7. AI-assisted content

Cevor uses AI to help with translation, culinary explanations, menu structuring, and other content preparation tasks. AI output is informational. It is a draft based on the menu the restaurant shares and on general knowledge; it is not a substitute for the restaurant's judgement.

The restaurant remains the authoritative source for its own menu. Before an enhanced menu is published, the restaurant is expected to review translations, explanations and any other AI-assisted content. Cevor does not warrant that AI output is free of inaccuracies and accepts no liability for content published without review. Cevor does not perform allergy detection.

8. Demo, waitlist and pilot conversations

Joining the waitlist, requesting a demo or having a pilot conversation is free and creates no obligation on either side to enter a paid agreement.

Any preview or draft experience produced for you remains the property of Cevor until a written agreement is signed. You may not publish or commercialise a preview without our written consent.

9. Fees and paid agreements

Browsing the website, joining the waitlist and having early conversations are free. Any paid collaboration is governed by a separate written agreement that defines scope, pricing, billing and duration.

10. Availability of the service

Cevor is provided on a commercially reasonable best-effort basis. We invest in monitoring and reliability, but we do not guarantee uninterrupted availability. Scheduled maintenance and occasional interventions may be necessary.

Specific service level commitments, when they exist, are defined in a written agreement with the customer.

11. Disclaimers

To the maximum extent permitted by law, the service is provided "as is" without warranties of merchantability, fitness for a particular purpose, accuracy or non-infringement. AI-assisted content is provided without warranty of correctness.

Cevor is not responsible for decisions taken on the basis of AI suggestions, for guest choices made using the experience, or for content published without review.

12. Limitation of liability

To the maximum extent permitted by law, Cevor's aggregate liability arising out of or related to the service is limited to the amount you paid to Cevor in the twelve months preceding the event that gave rise to the claim, or one hundred euros, whichever is higher.

Cevor is not liable for indirect, incidental, consequential, special or punitive damages, loss of profit, loss of revenue, loss of goodwill or loss of data, even if advised of the possibility of such damages. Nothing in these terms limits liability that cannot be excluded under applicable law.

13. Suspension and termination

Cevor may suspend or terminate access in case of serious or repeated breach of these terms, abusive use, unlawful content or a credible security threat. Where reasonable, we notify you and give you a chance to remedy the issue.

Restaurants may end a collaboration by following the procedure in their written agreement, if any. On termination, data is handled according to the retention periods in the Privacy Policy.

14. Future product changes

Cevor evolves. We may add, adjust or retire features. Where a change materially affects a paid collaboration, we notify the restaurants concerned in advance.

15. Changes to these terms

We may update these terms as the product or the law evolves. Material updates are communicated and the new version is dated. Continued use after an update means you accept the new version.

16. Governing law and jurisdiction

These terms are governed by Belgian law, without regard to its conflict of laws rules. Any dispute arising out of or in connection with these terms is subject to the exclusive jurisdiction of the competent courts of Brussels, Belgium, without prejudice to mandatory consumer protection rules that may apply to non-business users.

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